Change Career, Change Lives: Rebecca’s Story

Posted about 1 year ago

After working in the retail sector for seven years, Rebecca wanted to become a nurse and decided to enrol onto a nursing degree course.

To gain hands on experience in care whilst studying, Rebecca joined Allied Healthcare as a Support Worker, where she supported individuals with learning disabilities who had various levels of needs.

Rebecca applied for a role with Allied Healthcare in the August before she started her nursing course in September, but she made the instant decision to stay in care and cancelled her place on the nursing course.

She explained: “I wanted to become a nurse and so I applied for a nursing degree but after a few weeks as a Support Worker, I decided this was what I wanted to do. I just absolutely loved the job, and I couldn’t see myself doing anything else and so I became a full time Support Worker.”

In her role as Support Worker, Rebecca would accompany clients to social groups, organise activities, administer medication and provide emotional and wellbeing support.

Reflecting on her time in the retail sector, Rebecca said: “I definitely think working in retail helped me with some of the tasks in social care.

“I know the job is very different but in retail you have to learn to be respectful and polite and that’s the same in care. Sometimes tasks may feel impossible, but you put your poker face on.”

Although Rebecca loved being a Support Worker and enjoyed building relationships with all her clients, an opportunity to progress her career at Allied Healthcare arose.

Rebecca took the step to join the office-based team in Bangor as a Care Coordinator. Within this role, Rebecca is responsible for supervising the Support Workers and managing their rotas. Rebecca found the transition from providing hands on care and support to working in the office a little overwhelming at first.

“I found care coordinating very different to working as a Support Worker. It was a bit overwhelming at first, it seemed I was going from a small-scale role, to a massive scale job looking after all clients and support workers.

“The office was very patient with me as I learnt my new role, and even today they continue to support me.”

As part of her development at Allied Healthcare, Rebecca has completed her Level 2 & 3 NVQs in Health & Social Care funded by the organisation.

She said: “I am thankful that I can gain qualifications with my workplace. It was hard to juggle looking after my family, having a full-time job and completing an NVQ but the branch is so supportive.”

“I couldn’t ask for a better Branch Manager, she’s like our Momma bear because she always gives the team guidance and support. She also encourages the team to do more qualifications and training, so we can continue to develop if we want to.

“I have never been as happy as I am here. It feels like I am at home in a job.”

If you’re interested in career opportunities with Allied Healthcare, click here.

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