Change Career, Change Lives: Janine’s Story

Posted about 1 month ago

After 12 years of working in Wilkos, Janine embarked on a new career in social care. Leaving any job after such an amount of time is a big step but going into a new sector was an even bigger change.

Allied Healthcare’s Care Assistant, Janine spoke to us about her experience of the role so far and why she decided to join the social care sector.

What attracted you to a job in the social care sector?

I wanted a complete change. I had worked in the retail industry for 12 years and wanted to try something different. When I saw an advert for a Care Assistant, I thought I could do that so I applied. I wasn’t sure if I was going to get the role because I had no experience but thought I would try.

When you started as a Care Assistant how did you feel?

I was apprehensive at first. I have a caring side in me; I’m a mother of four children but to care for someone else is very different. When I told my friends about my new job, they never thought I would be able to do that and two years later I’m still in the role and loving every minute of it.

What challenges did you overcome when you started your new job?

I felt prepared when I started because of the training and shadowing I had done before I went out delivering care on my own. The shadowing part really helped me put what I had learnt from the training into practice.

The only challenge was driving from one client to another. I was used to working in one place, so it took me a while to get used driving around to different places in the local area. Now I love driving around my clients, it breaks up the day.

I would also say it is hard to leave work at work and unwind. I do think about my clients when I am not at work, but it’s something I am used to now.

What is the best part of being a Care Assistant?

The fact that I make someone’s day every day makes me feel amazing. The clients look forward to my visits and they are over the moon when they see me. All my clients are very different, and they all have different needs, but you build relationships with them all and get to know them well.

The branch is so supportive, my Branch Manager is like a friend. They have encouraged me to complete my Level 2 NVQ in Health & Social Care and now I’m completing my Level 3.

Are there any skills from working in retail that has helped you as a Care Assistant?

Even though I had no experience working in care, I was dealing with the public every day. You have to respectful and have good communication skills which has helped me in this role.

Would you encourage people to join adult social care?

Yes, definitely. I absolutely love my job; it’s so rewarding. Just because you haven’t done care before, don’t let that stop you. I can’t describe the feeling I get when I know I’m making a difference to someone’s life.

If you’re interested in career opportunities with Allied Healthcare, click here.

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